Delivery Policy
Effective Date: 1st April 2025
At Park View Pharmacy, we are proud to offer a safe, reliable, and efficient prescription delivery service for our patients in Huddersfield and surrounding areas. This Delivery Policy outlines how our service works, eligibility, timeframes, and what you can expect.
1. Who Is Eligible for Delivery?
Our delivery service is available to:
- Patients using the Electronic Prescription Service (EPS) and who have nominated Park View Pharmacy
- Individuals with NHS or private prescriptions processed through our pharmacy
- Eligible patients who are housebound, elderly, or unable to collect their prescriptions in person
If you’re unsure whether you’re eligible, please contact us directly.
2. Delivery Area
We currently deliver to Huddersfield and nearby surrounding areas.
Please contact us if you would like to confirm whether your postcode falls within our delivery zone.
3. How the Delivery Process Works
- Nominate Us via EPS or bring your prescription to us
- We Process Your Prescription
- We Contact You to confirm delivery details and a suitable time slot
- Medication is Delivered discreetly and securely by our trained delivery staff
Deliveries typically take place Monday to Friday during working hours.
4. Delivery Timeframes
We aim to deliver prescriptions within 24–48 hours of receiving them, subject to stock availability and prescription approval.
Urgent medications may be prioritised where possible.
5. Delivery Fees
- NHS Prescription Deliveries: Free of charge for eligible patients (e.g. housebound or elderly)
- Private Prescription Deliveries: May be subject to a small fee — this will be communicated during the request process
Please note: Delivery fees, if applicable, are non-refundable once a successful delivery attempt has been made.
6. Missed Deliveries
If no one is available at the address during the agreed delivery window:
- We will attempt to contact you
- You may be asked to collect your prescription from the pharmacy
- Re-delivery can be arranged, subject to availability
7. Safety and Confidentiality
All deliveries are made with full confidentiality in mind. Medications are sealed, and personal health information is protected in accordance with GDPR and pharmacy confidentiality standards.
8. Contact Us
For questions about your delivery or to check eligibility, please contact:
📧 parkviewhuddersfield@gmail.com
📞 +44 1484 536581