Accessibility Statement

Effective Date: 1st April 2025

At Park View Pharmacy, we are committed to making our website and services accessible to all individuals, regardless of ability or technology. We strive to ensure that everyone, including those with disabilities, can access the information and support they need from us — both online and in person.

1. Our Commitment

We aim to:

• Provide an inclusive digital experience for all visitors
  
  
• Follow accessibility best practices in line with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard
  
  
• Regularly review and update our website to improve usability for people with visual, auditory, cognitive, or motor impairments
  
  

2. Website Features for Accessibility

To support accessibility, our website includes:

• Keyboard-friendly navigation
  
  
• High-contrast text and readable fonts
  
  
• Alt text for all meaningful images
  
  
• Logical content structure and clear headings
  
  
• Responsive design compatible with desktops, tablets, and mobile devices
  
  
• Screen reader compatibility
  
  
• Consent-based cookie notifications for user control
  
  

We aim to ensure that all content is perceivable, operable, understandable, and robust across devices and browsers.

3. Ongoing Efforts

We are actively working to maintain and improve the accessibility of our site. This includes:

• Periodic accessibility audits and testing
  
  
• Staff awareness and training on inclusive design principles
  
  
• Ensuring new content and features are accessible from launch
  
  

4. In-Person Accessibility

At our pharmacy location:

• Step-free access is available at the entrance
  
  
• A private consultation room is available for confidential conversations
  
  
• Staff are happy to assist patients with hearing, speech, mobility, or language difficulties
  
  
• Large print materials are available on request
  
  

If you need assistance during your visit, our team will do their best to accommodate your needs.

5. Feedback and Support

We welcome feedback on the accessibility of our services and website. If you encounter any barriers or have difficulty accessing any part of our site, please let us know.

📧 parkviewhuddersfield@gmail.com
📞 +44 1484 536581
📍 125 Fitzwilliam Street, Huddersfield, HD1 5PS

We aim to respond to accessibility feedback within 5 working days and resolve issues as promptly as possible.

6. Enforcement

If you are not satisfied with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS) for further assistance:

🔗 www.equalityadvisoryservice.com
📞 0808 800 0082