Privacy Policy
Effective Date: 1st April 2025
At Park View Pharmacy, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Park View Pharmacy
125 Fitzwilliam Street,
Huddersfield, HD1 5PS, United Kingdom
📞 +44 1484 536581
📧 parkviewhuddersfield@gmail.com
We are a registered pharmacy providing NHS and private healthcare services. Your trust and confidentiality are essential to us.
2. What Data We Collect
We may collect and process the following personal and health-related data:
- Personal Information – Full name, date of birth, address, phone number, email
- Health Data – Prescription history, medical conditions, treatment records
- Payment Information – If applicable to private services
- Technical Data – IP address, browser type, device data
- Personal Information – Full name, date of birth, address, phone number, email
- Cookies & Tracking Data – Through tools like Google Analytics
3. How We Collect Your Data
Your data may be collected in the following ways:
- Online forms (e.g. prescription requests, health consultations)
- In person at the pharmacy counter
- Over the phone or by email
- Online forms (e.g. prescription requests, health consultations)
- Via integrated third-party services such as NHS systems and the Electronic Prescription Service (EPS)
4. Why We Collect Your Data
We collect and use your personal data for the following purposes:
- To process and dispense prescriptions
- To deliver NHS and private healthcare services
- To manage and maintain patient records
- To comply with legal and regulatory obligations
- To deliver requested communications (e.g. reminders or health advice)
- To process and dispense prescriptions
- To improve our website and services
5. Legal Basis for Processing
We process your data under the following lawful bases as defined by UK GDPR:
- Consent – where you have given explicit permission (e.g., marketing updates)
- Contract – to provide services you request (e.g., prescriptions, consultations)
- Legal Obligation – to comply with NHS regulations and pharmacy laws
- Consent – where you have given explicit permission (e.g., marketing updates)
- Legitimate Interest – to enhance our services and ensure patient safety
6. Who We Share Your Data With
We only share your data when absolutely necessary and with trusted parties:
- NHS and authorised healthcare bodies – for prescription and compliance purposes
- Delivery partners – to deliver medications or health products to your address
We do not sell or share your data with unrelated third parties or advertisers.
7. Data Storage & Security
Your data is stored securely either on-site or on encrypted UK-based cloud systems. We implement strict access controls and security measures to prevent unauthorised access.
We retain your data only as long as necessary for medical, legal, or regulatory reasons. After this period, data is securely deleted or anonymised.
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data where applicable
- Object to or restrict certain processing activities
- Withdraw consent at any time (e.g., unsubscribe from emails)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at parkviewhuddersfield@gmail.com
9. Marketing Preferences
We may occasionally send you health-related updates or pharmacy news if you’ve opted in. You may opt out of these communications at any time by contacting us directly.
10. Cookies
Our website uses cookies to improve performance and user experience. These include:
- Essential cookies – for basic site functionality
- Analytics cookies – for tracking and improving user experience via Google Analytics
You will be presented with a cookie banner when you first visit the site, allowing you to manage your preferences.
11. Children’s Data
If we collect data related to children (e.g., for child vaccinations), we take extra care to ensure that data is only processed with appropriate parental or guardian consent, in accordance with child data protection laws.
12. International Data Transfers
We do not knowingly transfer your personal data outside the UK. If this becomes necessary in the future (e.g., through use of secure third-party providers), we will ensure proper safeguards are in place.
13. Changes to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our website, with the effective date clearly displayed.
Questions or Concerns?
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 parkviewhuddersfield@gmail.com
📞 +44 1484 536581